About LabX AI
Built in Nairobi, for African businesses
We started LabX AI because manual lead follow-up was costing growing businesses real revenue — and existing tools weren't built with this market in mind.
Why LabX AI
Built for growing African businesses.
We understand the realities of operating in emerging markets — so LabX AI is built around the way your team actually works.
01 / LabX
1-week setup
From data gathering to a live AI assistant, launched in about a week — no technical knowledge required on your end.
02 / LabX
Multi-language support
Speaks to your customers in English, Swahili, and more, so nobody is left guessing.
03 / LabX
Built for the region
Local support team based in Nairobi, in your timezone, who understand the African SME market.
04 / LabX
Bank-level security
Data encrypted in transit and at rest, with SOC 2 Type II-aligned practices.
Our story
How we got here
Year 1
LabX AI founded
Started in Nairobi to help SMEs automate WhatsApp conversations.
Year 1
First 10 SME partners
Onboarded our first wave of microfinance and real estate clients.
Year 2
500k+ leads processed
Crossed half a million qualified conversations across all partners.
Today
Building for scale
Expanding language support and integrations across East Africa.
What we believe
The principles behind the product
Built for here
We design for the realities of African SMEs first, not as an afterthought.
No black boxes
You always know what the AI said, why, and can review every conversation.
Fast, not fragile
Rapid setup without cutting corners on security or reliability.
Trusted by 20+ African SMEs
Ready when you are
Want to see it working for your business?
Start a free trial, no card required.